Shipping Policy
SHIPPING POLICY
At Kylie’s Coast Boutique, we want your shopping experience to be as smooth and enjoyable as possible. From the moment you place your order until your beautiful new pieces arrive at your doorstep, we’re here to make the process simple and stress-free.
Below, you’ll find everything you need to know about our shipping and delivery process.
ORDER PROCESSING & DELIVERY TIMES
We carefully process every order to ensure everything is prepared for dispatch.
Order Processing Time: 1–3 Business Days
Once your order has been placed, please allow 1–3 business days for processing.
Orders placed during the working week are generally processed more quickly. Orders placed on Friday evenings, weekends or public holidays may take a little longer.
Estimated Delivery Time: 8–12 Business Days
Once your order has been processed and dispatched, delivery typically takes approximately 8–12 business days.
Total Estimated Delivery Time: 9–15 Business Days
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, public holidays or circumstances beyond our control.
We always aim to get your order to you as quickly as possible.
PLACING AN ORDER
Shopping at Kylie’s Coast Boutique is simple and secure.
Step 1: Choose Your Favourite Pieces
Browse our collection and select the items you love.
Choose your preferred size, colour and quantity before clicking the “Add to Cart” button.
Step 2: Review Your Shopping Cart
Once you’ve finished shopping, review the items in your cart to ensure everything is correct.
When you’re ready, proceed to checkout.
Step 3: Enter Your Delivery Details
Enter your contact information and delivery address.
Please double-check that your name, street address, postcode and other details are accurate to avoid unnecessary delivery delays.
Step 4: Review Your Shipping Information
Before completing your purchase, you’ll have the opportunity to review your shipping details.
At Kylie’s Coast Boutique, we offer FREE SHIPPING on all orders, with no minimum purchase required.
Step 5: Complete Your Payment
Choose from the secure payment methods available at checkout.
Our checkout uses encrypted connections to help protect your personal and payment information.
Once your payment has been completed successfully, you’ll receive an order confirmation email.
FREE SHIPPING ON ALL ORDERS
We believe shopping for something beautiful should come without unexpected delivery costs.
That’s why Kylie’s Coast Boutique offers complimentary shipping on every order.
There is no minimum order value required.
Whether you’re treating yourself to one special piece or refreshing your wardrobe, we’ll cover the standard shipping costs.
SHIPPING YOUR ORDER
Found something you absolutely love?
We know how exciting it is to have a new piece on the way, and we do our best to prepare and dispatch your order promptly.
To help keep our prices accessible, orders may be processed through our trusted fulfilment partners.
Depending on product availability and fulfilment arrangements, items may be dispatched separately.
If your order contains multiple items, they may arrive in different parcels.
ORDER CONFIRMATION & TRACKING
Once you’ve successfully placed your order, you’ll receive an order confirmation email.
When your order has been dispatched, we’ll provide shipping information and tracking details where available.
Tracking updates may take some time to appear after dispatch.
You can use the tracking information provided to follow your parcel’s journey.
DELIVERY DELAYS
Although we work hard to ensure timely delivery, occasional delays may occur.
These can be caused by:
- Public holidays.
- High seasonal order volumes.
- Weather conditions.
- Carrier disruptions.
- Customs processing.
- Other circumstances beyond our reasonable control.
If your parcel is taking longer than expected, please get in touch with our customer service team.
We’ll be happy to help you look into the status of your order.
INCORRECT DELIVERY INFORMATION
Please ensure your delivery details are correct before completing your order.
If you notice an error in your shipping address, contact us as soon as possible.
We’ll do our best to assist before your order is dispatched.
Once an order has entered the shipping process, changes to the delivery address may no longer be possible.
NEED HELP WITH YOUR ORDER?
At Kylie’s Coast Boutique, we’re always happy to help.
Whether you have a question about your order, delivery times or tracking information, please don’t hesitate to contact us.
Email: info@kyliescoastboutique.com
Our customer service team will do its best to assist you.
Thank you for choosing Kylie’s Coast Boutique and supporting our little coastal world.
With love, Kylie ♡